This policy has been designed to explain the information we collect, how and why we collect it, and when it is used. We will keep this webpage as up-to-date as possible, reviewing our policies periodically.

Personal Data

Personal data relates to any living individual who can be identified from that data. As of May 25, 2018, in the European Union the processing of personal data is governed by the General Data Protection Regulation (GDPR). Thornhill Expeditions Limited will strive to treat everyone’s data in the same secure manner.

How we collect data

Data is collected when you fill in a form on the website, email us, call us, or when you book a trip with us.  This information is collected securely collected in our database.

Data we collect

Usually the personal data collected through a contact form will include your full name, email, and any other information you choose to divulge to us at this stage. When you book a trip, more detailed data such as your address, birth date, passport details, and health are collected.

What your data is used for

Your personal data is used met our commitments to you, which include:

·       Discussing trip arrangements

·       Sending you the requested information

·       Providing a quote

·       Booking your trip

·       Asking for feedback on our services

·       Notifying you of any changes to your booking.

We never sell or rent data to third parties.

The information provided to us is used solely for the purpose it was collected.

Thornhill Expeditions might use your information to respond to your trip enquiry, notify you of changes to your booking or ask for feedback on our services.

Who can access your data

We will only share information when it is necessary to fulfil our obligations to you.  Thornhill Expeditions will never sell or rent your data to third parties.

Data submitted through our forms is accessible only by Thornhill Expeditions and our developers. Our developers do not process or store your personal information for any purpose, nor do they pass it on to any third parties. Although our website and communications may contain links to other websites, we are not the owners of these sites, and therefore are not responsible for the privacy practices of such other sites.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Data retention

Most of our data is retained for three (3) years. Legally, some financial information must be kept on our files for six (6) years. Data is not kept on our systems for longer than is needed, and is periodically reviewed and removed.

We have made every effort to ensure your data is stored and processed securely.

How to contact us

Under the GDPR, you have the right to view, edit or request the removal of your personal data from Thornhill Expeditions.

For data enquiries, please email us at info@thornhillexpeditions.com . Ensure you include your full name, email address, full address (including post code) and the details of your request.

In writing: Thornhill Expeditions Limited, C/o Johnston Carmichael, Birchin Court, 20 Birchin Lane, London, EC3V 9DU

Please note that our Privacy Policy is designed to be clear and straightforward, avoiding unnecessary legal jargon.  If you would like further clarification, please contact us.